Sentinel Assurance Partners Ltd

Privacy Commitment
Sentinel Assurance Partners Ltd respects your privacy. We collect only necessary data to deliver professional services and improve our website. We do not sell personal information.
Compliance
All personal data is processed in accordance with applicable data protection laws including Kenya Data Protection Act 2019.

1. Introduction
   Sentinel Assurance Partners Ltd is committed to protecting personal data in accordance with the Kenya Data Protection Act 2019 and applicable international standards including GDPR where relevant.
2. Data We Collect
   We may collect names, email addresses, phone numbers, company details, system logs, IP addresses, and engagement-related documentation. We may also collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders. Additionally we may also collect the following information:
   • Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes based on your location.
   • Product pages visited and content viewed while your session is active.
   • Your comments and product reviews if you choose to leave them on our website.
   • Account email/password to allow you to access your account, if you have one.
   • If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
3. Purpose of Processing
   Data is processed to provide consulting services, process your purchase orders, respond to inquiries, manage engagements, improve website functionality, and comply with legal obligations. We collect billing data so that we can:
   • Send you important account/order/service information.
   • Respond to your queries, refund requests, or complaints.
   • Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
   • Set up and administer your account, provide technical and/or customer support, and to verify your identity.
4. Data Security
   We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed. The security measures we use consist of, but are not limited to: encryption, access controls, MFA, secure file transfer protocols, vulnerability detection, TLS / SSL, and recommended site hardening features.
5. Disclaimer Policy
   Website content is provided for general informational purposes only and does not constitute legal, financial, audit, or regulatory advice.